Automate disputes
at scale
A copilot & collaboration platform to automate disputes, reduce fraud loss, and create loyalty building opportunities.
Go live in less than
60 days
60 days
Built-in regulatory expertise to increase recovery rates
Identify and act on patterns of fraud to prevent abuse
40%
Reduction in
processing time
processing time
50%
Reduction in
contacts
contacts
25%
Reduction in
write-offs and losses
write-offs and losses
30%
Improvement
in NPS
in NPS
Member
“I resolved my own issue and always knew its status”
Frontline Support
“I can focus on building a relationship with the cardholder”
Ops
“I can get through more cases and focus on the trickier ones”
Multi-channel self service
Meet members where they are
Built-in Reg-E, Reg-Z Nacha, and Card Network expertise
Compliance by default
AI Automation
Limit cost and fraud loss with the first publicly available Dispute model and API
- Stay up-to-date with rules and regulations
- Increase win-rates with optimized evidence
- Get win-score prediction
Fight first and third party fraud
Avoid losing money to frequent disputers and block fraudulent merchants
Dispute experts at the best market rate
Supplement your team with experts to handle disputes end-to-end
We support all transaction types
- Card
- Digital Payment
- EFT
- ATM
- Check
- ACH
Integration is easy, and you'll get continued support as you go
Partner with Casap as we become the platform for all payment and fraud operations
From ATO investigation, transaction review, and deposit review. We’ll be your complete platform.
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